Consumer Protection Current Affairs

March 15: World Consumer Rights Day

The World Consumer Rights Day (WCRD) is celebrated every year on March 15 to pay solidarity with the international consumer movement and give more attention to promote basic rights of consumers.

Significance of Day: It provides (i) an opportunity to promote the basic rights of all consumers (ii) demand those rights that must be respected and protected and (ii) for those protesting against the market abuses and social injustices.

2017 Theme: ‘Building a Digital World Consumers can Trust’.

Background

The WCRD commemorate the historic address given by the then US President John F Kennedy to the US congress on this day in 1962. In his historic address he had outlined the definition of consumer rights for the first time. He was the first world leader to formally define ‘consumer rights’. The first WCRD was observed on 15 March 1983 and has since become an important occasion for mobilizing citizen action. In 2016, WCRD was observed with the theme “Antibiotics off the menu”.

Note: In India, 24th December is observed as National Consumer Day. On this day in 1986, Consumer Protection Act, 1986 had received the assent of the President.

Tags:

December 24: National Consumer Day

The National Consumer Day is observed every year in India on 24th December. On this day the Consumer Protection Act, 1986 had received the assent of the President.

Observance of this day provides an opportunity for individuals to highlight the importance of the consumer movement and promote the basic rights and responsibilities of all consumers

The Department of Consumer Affairs under the Union Ministry of Consumer Affairs Food and Public Distribution is celebrating this day this year with the theme Alternate Consumer Disputes Redressal.

Consumer Protection Act, 1986

The enactment of this Act was considered as a historic milestone in the consumer movement in the country. This Act aims to provide consumers with effective safeguards against different types of exploitation such as defective goods, unsatisfactory services and unfair trade practices.

It provides consumers with speedy and inexpensive redressal grievances mechanism and specific relief or award of compensation. It recognizes six of the eight rights of the consumer as provided in the UN charter. It envisages following rights of consumers (i) Right to Protection. (ii) Right of Information. (iii) Right of Choice. (iv) Right of Hearing. (v) Right of Redressal. (vi) Right of Education.

Note: The World Consumer Rights Day is observed on 15th March.

Tags:

123