Governance Current Affairs

IT department launches e-nivaran portal to fast track taxpayers grievances

The Income Tax (IT) department has launched electronic grievance redressal system ‘e-nivaran’ to fast track taxpayer grievances and ensure early resolution of their complaints.

In this regard, a separate and dedicated window for grievance redressal has been launched in the Income Tax Business Application (ITBA).

Key facts

  • The e-nivaran system also called as unified grievance management system seeks to integrate all online and physical complaints gathered by the department.
  • The complaints at this platform will be monitored by the Assessing Officer upto the supervisory officers in a paperless environment.
  • The system records the origin of the grievance on the electronic platform and also keeps tracking it till it reaches its logical conclusion for final resolution.
  • It will also ensure that grievances related to any section or domain of the IT department is transferred quickly to the concerned department.

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PM Narendra Modi launches Kisan Suvidha mobile app

Prime Minister Narendra Modi has launched Kisan Suvidha mobile application for farmers to provide agricultural relevant basic information quickly.

Kisan Suvidha is an omnibus mobile app that will provide basic information on subjects such as market prices, seeds, fertilizers, pesticides, weather and agriculture machinery.

Key Features

  • The app has a simple interface and the information will be available in Hindi and English.
  • It will provide information on five critical parameters weather, market price, input dealers, plant protection and expert advisories.
  • To begin with, a farmer has to register the mobile number, choose a language and also must enter details of the state, district and block or sub-district.
  • Weather section: It will show details of humidity, temperature, wind and rainfall for the current day and the forecast for the next five days.
  • Additionally, a farmer will be also provided with the extreme weather alerts like hailstorms or unseasonal rains.
  • Market price section: It will show latest price of all crops traded in a registered agriculture market or mandi of the particular district.
  • Plant protection section: It will give pest, weed and disease-related information as well as management practices for each stage of crop development from nursery to harvesting.
  • Agro advisory section: It will show messages for farmers from district agriculture officials and state universities in their local language.
  • Kisan call centre: The app also directly connects the farmer with the Kisan call centre where technical graduates answer their queries.

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