Ministry of External Affairs Current Affairs

Ministry of External Affairs launches Twitter Seva

The Union Ministry of External Affairs (MEA) has launched Twitter Seva to directly engage with citizens in country and abroad, tourists and business travellers for speedy resolution of their visa and passport queries.

Twitter Seva will enable the MEA, through its Twitter handle (@MEAIndia) to strengthen its primary relationship with Indian citizens by providing fast, efficient and real-time public services. 

Key facts 
  • The Twitter Seva service will be supported by 198 Twitter accounts of Missions and High Commissions across the world and 29 Regional Passport Offices (RPOs) in India.
  • Both Indians and non-Indians register their relevant query simply with their tweet with MEA Twitter account.
  • The request will activate the concerned office nationally or across the world and address a various range of issues under the MEA.
  • The global roll-out of Twitter Seva will enable timely, transparent and large scale response to citizen Tweets in real-time.
  • It will enhance scalability and expedite the process dealing with requests by Indian and global citizens.

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MEA announces new rules to ease process of getting passport  

The Union Ministry of External Affairs (MEA) has announced new passport rules by changing Passport Rules, 1980 in order to streamline, liberalize and ease the process of issue of passport.

The new rules aim to speed up and simplify the passport delivery process and will help single mothers, orphaned children, and sadhus obtain passports with ease. It will also eliminate the role of non-government agents and touts. Besides, passport-related grievances will now be handled on the social media platform of Twitter.

Under new rules
  • Birth certificate is no longer mandatory for getting passport. Applicants can submit PAN Card, birth certificate, voter id, Aadhaar, driving licence.
  • Henceforth, applicant of online passport application will only need to provide the name of only one parent and not both or of legal guardian.
  • This will enable single parents to apply for passports for their children. Besides, married applicants will not be required to provide any marriage certificate.
  • The application form does not require the applicants to provide the name of their spouse in case of separated or divorced persons.
  • Married applicants can apply for passport without attaching their marriage certificate.
  • Holy men can now apply for a passport with the name of their spiritual guru, instead of biological parents.
  • However, they have to provide a document such as voter ID, which records the name of the guru against the column for parent’s name.

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