“1322”- security helpline number launched by Northern Railway for passengers
Northern Railway launched 24 x 7 security helpline No.1322 to provide speedy assistance to passengers in the event of thefts, harassment and other criminal incidents on rail premises.
The call can be made from a landline or mobile number.
Once a passenger calls the helpline, a unique complaint number will be generated and provided to the complainant to be followed for necessary action.
The security helpline service will be managed by Railway Protection Force (RPF).
At present, the facility will be operational in 731 stations of the Northern zone covering Ambala, Ferozpur, Moradabad, Delhi and Lucknow divisions.
Future Plan: To launch “1322” as an all India helpline number for Railway passengers.