Science and Technology Current Affairs – 2018

Latest Science & Technology Current Affairs 2015-2016; current developments in Science and Technology 2015-2016 all important national / international updates in science and tech and events for the year 2015-2016.

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27th Fusion Energy Conference held in Gandhinagar, Gujarat

The 27th Fusion Energy Conference (FEC 2018) was held in Gandhinagar, Gujarat. The six-day event is organised by the International Atomic Energy Agency (IAEA) and hosted by Department of Atomic Energy and Gandhinagar-based Institute of Plasma Research.

FEC 2018

The aim of FEC 2018 was to provide forum for discussion of key physics and technology issues as well as innovative concepts of direct relevance to the use of nuclear fusion (reaction that powers Sun and stars) as a source of energy. During this conference, experts from across the world discussed innovative concepts on using nuclear fusion as source of energy. They also discussed new challenges being faced by fusion community in the light of a number of next-step fusion devices being implemented currently. Among participants included international bodies like ITER Organisation and European Atomic Energy Community (Euratom). The research institutes involved in developing smaller plasma devices also participated.

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Ask Disha: IRCTC launches AI chatbot to answer user queries

Indian Railway Catering and Tourism Corporation (IRCTC) has launched Artificial Intelligence (AI) powered chatbot– Ask Disha ((Digital Interaction to Seek Help Anytime) to help its users answer various queries. The chatbot is special computer programme designed to simulate conversation with users, especially over the internet. It has gone live on IRCTC’s next-gen e ticketing website and soon will be integrated on the IRCTC Rail Connect Android app.

Ask Disha

The first-of-its-kind initiative by IRCTC is aimed at facilitating accessibility by answering users’ queries pertaining to various services offered to railway passengers. The chatbot is voice enabled and will support several regional languages in the near future. It will offer greatly improved and intuitive customer support by answering customer queries pertaining to all aspects of the services that IRCTC provides. Users can also ask questions to AI chatbot by visiting IRCTC website. As soon as the users start typing their queries, AI chatbot automatically starts showing some options based on typed phrases. Users can then either pick one of queries from displayed options or type in complete question if their query is not being displayed on the screen. The essential features of AskDisha include ability to quickly answer to customer queries, ability to provide round-the-clock customer support, ability to multitask, zero waiting time for query to get answered and overall ability to provide customer with stress-free experience and overall customer satisfaction.

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