DeitY’s ”Mobile Seva” project wins UN Public Service Award
India’s Mobile Seva Project started by Department of Electronics and Information Technology (DeitY) has won the 2014 United Nations Public Service Award. The award has been given in the category of promoting whole of government approaches in Information Age.
The United Nations Public Service Awards is the most prestigious international recognition of excellence in public service. It honors the creative achievements and contributions of public service institutions that lead to a more effective and responsive public administration in countries across the world. These awards promote the role, professionalism and visibility of public service through an annual competition.
The Mobile Seva Project is lead by Dr. Rajendra Kumar, joint secretary (e-Governance), Deit. It was launched in January 2012, and won in second prize the category “Promoting Whole of Government Approaches in the Information Age” for Asia Pacific.
The project mainly develops and provides mobile apps for government and citizen use. Available on the government website, mgov.gov.in, some of the active 299 apps include those for passport services, election commission or more. For example, the passport service app –mPassport Seva facilitates users to locate centres, calculate fee for a particular service, track application status and more. There are other apps for intra-departmental use like the employee Leave Management System app, currently live only for Rajasthan. The project covers over 1,000 government departments and agencies from across the country.
The first prize in the category was bagged by the Korean health and welfare information service.