DARPG Current Affairs - 2020

Ministry of MSME launches “Champions Portal”

On May 12, 2020, the Ministry of MSME (Micro Small and Medium Enterprises) launches Champions Portal. The portal acts as a technology driven control room cum management information system.


The portal aims at creating modern ICT tools to assist Indian MSMEs. Champions stand for Creation and Harmonious Application of Modern Processes. It aims to increase output and national strength.


The portal will help small units to become big. This is done by solving their grievances, supporting, encouraging, helping and hand holding.

What are the technologies provided by the portal?

The portal will act as a control room that will provide information to the industries. It includes video conferences, internet and telephones. These systems are enabled with Data Analytics, Artificial Intelligence and Machine Learning.

The system is to be completely integrated with CPGRAMS of Government of India.


CPGRAMS is called Centralized Public Grievances and Monitoring System. It was developed by the National Informatics Centre along with DARPG (Department of Administrative Reforms and Public Grievances) and Directorate of Public Grievances. CPGRAMS aims at receiving, redressing and monitoring public grievances. The portal helps the citizens to track their grievances registered with Government of India.

DARPG: National Monitoring Dashboard launched

On April 1, 2020, the Minister of State for Personnel and Public Grievances Dr Jitendra Singh launched the National Monitoring Dashboard on COVID-19. The dashboard is to be developed and implemented by DARPG (Department of Administrative Reforms and Public Grievances). The main objective of the dashboard is quick and timely implementations of COVID-19 response and containment activities.


A technical team has been formed to handle the public grievances on priority basis. The team will receive grievances from all the states, union territories and ministries as well. The portal is to address all types of grievances such as complaints regarding violation of lock down, essential supplies, quarantine facilities, examinations, rescheduling of interests of loans and requests of evacuation from foreign countries.


Under provisions of Disaster Management Act, 2005, empowered group of officers was constituted. The group suggested to set up National Monitoring Dashboard under DARPG. Within 2 days of the launch more than 262 grievances were received from Central Government and 83 grievances were received from State Governments.