Delhi Airport Current Affairs - 2019
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Delhi International Airport Limited (DIAL) has won the prestigious Golden Peacock National Quality Award for the year 2015.
DIAL was bestowed this award for their efforts in building a culture of Total Quality across Indira Gandhi International (IGI) Airport.
United Arab Emirates (UAE) Minister for culture, youth and development Sheikh Nahyan bin Mubarak Al Nahyan will present this award to DIAL at a specially organized presentation ceremony to be held in Dubai on April 20, 2015.
DIAL is a joint venture (JV) company comprising of Airports Authority of India (AAI), GMR Group, Fraport and Malaysia Airports Holdings Berhad.
About Golden Peacock National Quality Award
- GPNA have been instituted in 1991 by Institute of Directors (IOD) a registered non-profit apex association of company directors.
- Since its inception, it is globally regarded as a benchmark of corporate excellence.
- The Award is bestowed annually to encourage total improvement in each sector of the business.
Airport Council International (ACI) has ranked Indira Gandhi International (IGI) Airport of Delhi as the world’s most performing airports in the 25-40 million passengers per annum (MPPA) category. For this achievement, IGI has won the annual ASI’s Airport Service Quality (ASQ) award for the year 2014.
This award recognises and rewards the best airports in the world based upon Geneva-based ACI’s ASQ passenger satisfaction survey.
While in this rankings, Chhatrapati Shivaji International (CSI) Airport of Mumbai was placed at Fifth position.
IGI is run by Delhi International Airport Limited (DIAL), a joint venture between the Airports Authority of India (AAI) and GMR Group-led consortium.
While, the CSI is run by Mumbai International Airport Limited (MIAL), a joint venture between the AAI and GVK group-led consortium.
ASI’s Airport Service Quality (ASQ) passenger satisfaction survey
The survey rates each airport’s performance in 34 key service areas under eight major categories. These 8 categories include access, check-in, security, airport facilities, food and beverage providers etc at more than 300 airports worldwide.
All participating airports use the same survey questions, creating an industry standard set of responses that allows participants them analyse their performance.
The results of the survey also allow airports to track and analyse their performance by comparing other airports around the globe.