Government Policies Current Affairs

Government launches India’s first ever guidelines for Adventure Tourism

The Union Ministry of Tourism for first time issued guidelines for Adventure Tourism in India in an effort to make adventure sports safer. These guidelines were launched Minister of State for Tourism (Independent Charge) K. J. Alphons in New Delhi. In past few years, adventure tourism has grown rapidly India. It has been playing vital role in economic growth of the country as well as attracting large number of travellers from across globe to country.

Key Facts

The Ministry of Tourism has formulated guidelines on Safety and Quality Norms for Adventure Tourism in India along with Adventure Tour Operators Association of India (ATOAI). The set of guidelines list out basic minimum standards required for adventure tourism activities in India.

The sole aim of these guidelines is to help adventure tour operators understand and execute safety guidelines in better manner. These guidelines cover land, air and water based adventure activities which include mountaineering, bungee jumping, trekking, paragliding, kayaking, scuba diving, snorkeling, river rafting and many other sports.

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Ministry of Civil Aviation notifies Draft Passenger Charter

The Union Ministry of Civil Aviation has notified Draft Passenger Charter defining rights for air passengers. It aims to improve hassle-free air travel experience of air passengers in the country.

Salient Features of draft

Passenger can cancel air ticket within 24 hours of booking it and if provided travel is to take place after 96 hours, then passenger will be able to cancel ticket without any charge. The cancellation charges will be not more than sum of basic fare and fuel surcharge.

Passenger must be informed about flight cancellation between two weeks and 24 hours before flight. The airline must either offer alternative flight that departs within two hours of scheduled departure of flight booked originally or refund ticket cost.

If airline doesn’t inform passengers about cancelled flight up to 24 hours ahead, it will have to refund the full ticket value, with compensation. Similarly, for delays communicated more than 24 hours before scheduled departure, airline must offer option of full refund of ticket cost if the delay is for more than four hours.

If delay results in flight departing next day, then airline will have to offer free hotel stay. These norms will be applicable only if delay is due to fault of airline, and not caused by bad weather. If a delay results in a passenger missing a connecting flight, then airline will have to pay Rs.5,000 to Rs.20,000.

In case of lost baggage, the minimum compensation proposed is Rs.3,000 per kg. If baggage is delayed or damaged, airline is liable to pay Rs. 1,000 per kg. If passenger doesn’t receive due compensation, grievances can be filed on Ministry of Civil Aviation’s AirSewa app or at Directorate General of Civil Aviation (DGCA) portal.

Both domestic and international airlines operating in India are now allowed to offer internet and mobile services on-board its aircraft to passengers in Indian airspace. However, airlines, will require licence from aviation authorities for providing these services.

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