Government services Current Affairs - 2020

Karnataka launches Janasevaka Scheme

On February 5, 2020, the State Government of Karnataka launched Janasevaka scheme. The Government aims to provide doorstep government services under the scheme. Also, it intends to digitize several services and make these services easily available to the citizens through the scheme.


Under the scheme, the government has launched an exclusive mobile number (080-44554455), a website ( and mobile application. People can check around 53 services in the site.

Features of the scheme

The scheme offers to provide health card, ration card, marriage registration certificate, identity card, etc. at the door steps under the scheme. A Jan Sevak is appointed to deliver the services under the scheme

Jan Sevak

As the citizen places his request of service through the government website, a Jan Sevak is assigned to deliver the service. The Jan Sevak will reach the residence of the citizen, collect required documents and deliver the service at his door step.


The Cost of the service is Rs 115. This amount does not include the cost of documentation. The scheme is to be implemented in Bengaluru. Depending on the work load, it is to be extended to the rest of Karnataka.

Union Government launches UMANG app

The Union Government launched new all-in-one mobile application called UMANG with an aim to make Government services accessible on mobile phone of the citizens.

The UMANG app offers 162 services from 33 state and central government departments and four states under a one-single platform.


The term UMANG stands for Unified Mobile Application for New-age Governance. It was launched to promote Digital India program and to drive mobile e-governance in India. The app was developed by Ministry of Electronics and Information Technology (MeitY) and National e-Governance Division (NeGD).

The app provides unified approach where one application to avail multiple government services. It is single mobile app that has access to 1200 services of various government offices from Centre, State and utility services. It supports 13 Indian languages and caters to on-demand scalability. It provides all pan India e-Governance services like Aadhaar, PAN, booking gas cylinder, PF account and Digilocker on one single platform.