Grievance Redressal Mechanism Current Affairs - 2020

SAROD ports launched by Shipping Ministry

On September 10, 2020, the Union Minister of Shipping Manusukh Mandaviya launched a dispute redressal mechanism called SAROD Ports. SAROD is Society for Affordable Redressal of Disputes. Highlights Earlier the SAROD Saroj Port was in place where the dispute between port and the concessionaire working with the port was arbitrated. However, decisions were not made Read More…

DARPG: National Monitoring Dashboard launched

On April 1, 2020, the Minister of State for Personnel and Public Grievances Dr Jitendra Singh launched the National Monitoring Dashboard on COVID-19. The dashboard is to be developed and implemented by DARPG (Department of Administrative Reforms and Public Grievances). The main objective of the dashboard is quick and timely implementations of COVID-19 response and Read More…

What is RBI’s Complaint Management System?

The Reserve Bank of India (RBI) has launched Complaint Management System (CMS), on its website for facilitating RBI’s grievance redressal process. About CMS It is a software application launched by RBI for lodging complaints against any regulated entity with public interface such as commercial banks, urban cooperative banks (UCBs), Non-Banking Financial Companies (NBFCs). Objective: To Read More…