The National Consumer Day is observed every year in India on 24th December. On this day the Consumer Protection Act, 1986 had received the assent of the President.
Observance of this day provides an opportunity for individuals to highlight the importance of the consumer movement and promote the basic rights and responsibilities of all consumers
The Department of Consumer Affairs under the Union Ministry of Consumer Affairs Food and Public Distribution is celebrating this day this year with the theme Alternate Consumer Disputes Redressal.
Consumer Protection Act, 1986
The enactment of this Act was considered as a historic milestone in the consumer movement in the country. This Act aims to provide consumers with effective safeguards against different types of exploitation such as defective goods, unsatisfactory services and unfair trade practices.
It provides consumers with speedy and inexpensive redressal grievances mechanism and specific relief or award of compensation. It recognizes six of the eight rights of the consumer as provided in the UN charter. It envisages following rights of consumers (i) Right to Protection. (ii) Right of Information. (iii) Right of Choice. (iv) Right of Hearing. (v) Right of Redressal. (vi) Right of Education.
Note: The World Consumer Rights Day is observed on 15th March.