TCS gets Rs 1,100-cr contract from India Post

Tata Consultancy Services, India’s largest software exporter has bagged a six-year Rs 1,100-crore systems integration contract from India Post as part of the latter’s ‘India Post 2012’ programme to modernize its technology infrastructure.

The scope of the project,  includes developing and supporting mail, finance and accounts, HR, and customer interaction management solutions for all channels including Rural ICT platform.

Under the contract, TCS will also manage data migration, infrastructure, Service Level Agreement (SLA), call centre and centralised 24x7 service desk operation for Department of Post (DoP).

Increased urbanization, demand for financial services, increased funding by the government for the weaker sections and the rural sector have opened up new opportunities for India Post, which has necessitated development of new processes and supporting technology.

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