TRAI launches mobile app for subscribers to register complaints against pesky calls, SMSes
The Telecom Regulatory Authority of India (TRAI) has launched a DND (do not disturb) services mobile application for telecom subscribers to register their complaints against pesky calls and SMSes.
The new mobile app will help people in easily filing complaints and help the authority in monitoring such activities.
Key Features of DND app
- The DND services mobile app is an easy alternative for filing pesky calls and SMS complaints.
- The app is available on Android and will be soon launched for Apple compatible iOS.
- It will also ease filing of complaints and also help us in monitoring action taken by telecom operators on complaints. Thus, help to tighten the noose on telemarketers.
- It will show SMS in a list form and mobile numbers from the source. Customers just need to click on the check box to select such SMSes or calls and then report option to file complaint.
As per rule, Trai has mandated all telecom operators to disconnect telephone numbers from which a pesky call or SMS has originated on receipt of the first complaint
Earlier, subscribers had option of filing complaint by forwarding SMS to 1909 which they received from telemarketers and mention mobile number from which they have received it along with date of receiving.
Categories: Science & Technology